PRIVACY POLICY.
GO RANCHERO, INC.
Effective Date: 9.25.2024
Introduction
At Go Ranchero, Inc., your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our low-speed vehicle (golf cart) rental services in California. By using our website, services, or interacting with us, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
Personal Information: This includes your name, address, phone number, email address, driver's license information, and payment details when you book a rental or contact us for support.
Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
Location Data: With your consent, we may collect location data from your mobile device to assist with vehicle delivery and rental services.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website traffic, and understand user behavior.
2. How We Use Your Information
We use the information collected for the following purposes:
To Provide Services: We use your personal information to process bookings, deliver vehicles, provide customer support, and communicate important rental details.
To Improve Our Services: Usage and location data help us enhance our website, understand customer preferences, and optimize our rental services.
Payment Processing: Your payment details are used to process transactions securely through third-party payment providers.
Marketing: With your consent, we may send promotional offers or updates about our services via email or text messages. You can opt out of marketing communications at any time.
Legal Compliance: We may use your personal information to comply with legal obligations, such as verifying your identity or responding to requests from law enforcement.
SMS Communications: if you provide your phone number and consent during the booking process, Go Ranchero may send transactional SMS messages related to your reservation, including booking confirmations, delivery coordination, and reminders. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at (619) 805-0044.
3. Information Sharing and Disclosure
We do not sell your personal information. However, we may share your data with third parties in the following cases:
Service Providers: We may share information with trusted third parties who assist us in providing rental services, such as payment processors, vehicle maintenance providers, and cloud service providers.
Legal Requirements: We may disclose information if required to do so by law, such as in response to a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Mobile information: will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is entirely secure. We encourage you to take steps to protect your own information when using our services.
5. Your Privacy Rights
As a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA):
Access: You have the right to request access to the personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Opt-Out of Sale: Although we do not sell personal information, you have the right to opt-out if that changes.
Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at: Go Ranchero Inc., letsgo@goranchero.com, (619) 805-0044
6. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
GO RANCHERO INC
(619) 805-0044
letsgo@goranchero.com